KYIROV

Customer Service Representative (CSRHG2026)

๐Ÿข My Hero VA ยท ๐Ÿ“ Remote โ€” eligible in Mexico

Job Description


Customer Service RepresentativeFully Remote Work From Home Role
$7/hr
(JOB ID: CSRHG2026)
Role
Our client is looking for a Customer Service Representative to provide responsive and reliable phone support for a U.S. based appliance repair service company.
We are looking for someone who is ready to respond to incoming calls immediately and takes ownership of providing the best possible support to customers. The ideal candidate is not only available to answer calls throughout all working hours but is also proactive, attentive, and committed to delivering excellent customer service.
Responsibilitiesโ€ข Answer incoming customer calls promptly and professionallyโ€ข Assist customers with scheduling and general service requests, including appliance repair inquiriesโ€ข Manage and update customer information, interactions, and service requests in CRM systemsโ€ข Complete daily customer service and administrative tasks
Requirements
โ€ข Previous customer service experience
โ€ข Fluent English (verbal and written)

Experience using CRMs, dispatching or service scheduling systemsโ€ข Proactive mindset and strong sense of responsibilityโ€ข Ability to work independently in a remote environmentโ€ข Stable internet connection and a quiet professional workspace

Highly Preferredโ€ข Previous experience with appliance repair, home services, or other service based businesses
Location
Remote
AvailabilityFull-Time - 8:00 AM to 6:00 PM Pacific Time (1 hour break)
Compensation
$7/hr
Salary: $7+ / hourOriginally posted on Himalayas

Work mode: remote