Job Description
Job Title: Junior CRM Associate (Logistics & Operations)Location: Remote (Nigeria)Employment Type: Full-time (Entry-Level with Structured Progression)Salary: $150/month (₦150,000 equivalent) during initial phase, with performance-based growthAbout the RoleWe are hiring on behalf of multiple clients within the logistics and transportation industry, including U.S.-based trucking companies. These organisations focus on delivering efficient, reliable, and technology-driven logistics solutions.We are seeking motivated individuals to join as Junior CRM Associates, supporting daily dispatch and operations while building toward full CRM and logistics roles.Role OverviewThe Junior CRM Associate will support logistics and dispatch operations by coordinating loads, managing schedules, and maintaining communication with clients and drivers. This is an entry-level role with a clear progression path into full CRM or Dispatch positions based on performance.This role is ideal for candidates interested in building a career in logistics, operations, or customer relationship management within international markets.Key Responsibilities
Assist in booking loads through load boards and partner networks
Support dispatch operations by coordinating drivers and tracking shipments
Maintain accurate CRM records (clients, loads, delivery updates)
Communicate with drivers, clients, and brokers to confirm schedules
Monitor shipments and escalate delays or issues
Support reporting with daily or weekly updates
Collaborate with internal teams across operations and finance
Contribute to process improvements and operational efficiency
Requirements
Degree or background in Business, Logistics, Supply Chain, or related field
Strong communication and organizational skills
High attention to detail and accuracy
Comfortable using CRM tools, spreadsheets, or similar systems
Ability to multitask in a fast-paced environment
Willingness to learn and grow within logistics operations
Nice to Have
Prior exposure to logistics, dispatching, or transportation
Basic understanding of load boards or trucking operations
Strong ownership mindset and work ethic
Core Competencies
Attention to detail
Communication and coordination
Problem-solving
Time management
Adaptability
Growth Path
Entry: Junior CRM Associate
Next: CRM / Dispatch Associate
Long-term: Operations or Logistics Specialist
What You Bring
Strong willingness to learn and grow in logistics
Accountability and reliability
Ability to work independently in a structured environment
Interest in international operations and systems
What We Offer
Entry-level opportunity into logistics and operations
Hands-on training and mentorship
Exposure to international clients and systems
Clear performance-based career progression
Fast-paced, growth-focused environment
Originally posted on Himalayas
Assist in booking loads through load boards and partner networks
Support dispatch operations by coordinating drivers and tracking shipments
Maintain accurate CRM records (clients, loads, delivery updates)
Communicate with drivers, clients, and brokers to confirm schedules
Monitor shipments and escalate delays or issues
Support reporting with daily or weekly updates
Collaborate with internal teams across operations and finance
Contribute to process improvements and operational efficiency
Requirements
Degree or background in Business, Logistics, Supply Chain, or related field
Strong communication and organizational skills
High attention to detail and accuracy
Comfortable using CRM tools, spreadsheets, or similar systems
Ability to multitask in a fast-paced environment
Willingness to learn and grow within logistics operations
Nice to Have
Prior exposure to logistics, dispatching, or transportation
Basic understanding of load boards or trucking operations
Strong ownership mindset and work ethic
Core Competencies
Attention to detail
Communication and coordination
Problem-solving
Time management
Adaptability
Growth Path
Entry: Junior CRM Associate
Next: CRM / Dispatch Associate
Long-term: Operations or Logistics Specialist
What You Bring
Strong willingness to learn and grow in logistics
Accountability and reliability
Ability to work independently in a structured environment
Interest in international operations and systems
What We Offer
Entry-level opportunity into logistics and operations
Hands-on training and mentorship
Exposure to international clients and systems
Clear performance-based career progression
Fast-paced, growth-focused environment
Originally posted on Himalayas
Work mode: remote